Privacy Policy
Privacy Policy
Metalofarense is strongly committed to ensuring user privacy and the protection and security of their personal data.
Therefore, unless users have previously authorised the collection and processing of their personal data for the purposes described herein, browsing this website is completely anonymous.
This privacy policy outlines how, when personal data is collected, it is processed, the purposes for which it is processed, the rights users have regarding data protection, and the security measures applied to protect the collected personal data.
This privacy policy has been drafted clearly and simply to facilitate understanding, enabling users to decide freely, knowingly, and voluntarily whether to provide their personal data to Metalofarense for the purposes described herein.
Metalofarense complies with all national and European data protection regulations.
Our Commitment
Our commitment to data subjects:
- To process data lawfully and fairly, collecting only the information necessary and relevant to its intended purpose;
- To allow data subjects access to and correction of the information held about them, providing it in clear language and accurately reflecting the recorded content;
- Not to use the data collected for purposes incompatible with the original collection purpose;
- To keep data accurate and, where necessary, up to date;
- To ensure the explicit consent of data subjects whenever required;
- To guarantee the right to have data deleted upon request, free of charge;
- To have security systems that prevent unauthorised access, alteration, destruction, or addition of data and that detect intentional or unintentional data breaches;
- To respect professional confidentiality concerning the processed data;
- Not to interconnect personal data unless legally required or authorised by the National Data Protection Commission.
Data Controller
The personal data collected will be collected and processed by the following entity:
Company Name: Metalofarense – Produtos Siderúrgicos, S.A.
Company Number (NIPC): 508 364 434
Address: Rua Aboim Ascensão, n.º 89, 8000-099 Faro
Telephone: +351 289 880 880
Email: geral@metalofarense.pt
Applicable call charges for national landline or mobile networks apply to all telephone numbers provided.
Personal Data Collected
The following personal data will be collected for the purposes listed below:
Information Requests:
- First Name *
- Last Name *
- Email *
- Telefone *
- Company
- Tax Identification Number (NIF/NIPC)
Simple Contact Requests:
- Email *
Recruitment:
- First Name *
- Last Name *
- Email *
- Telephone *
CV attachment required.
* Only fields marked with an asterisk are mandatory.
Purposes of Data Processing
Personal data is processed exclusively for the following purposes:
- Providing information about Metalofarense’s products or services or responding to complaints or suggestions submitted via our website;
- Making contact via email and/or telephone;
- Sending promotional campaigns and news, upon request;
- Recruitment purposes.
Legal Basis for Processing
The data collected will be processed based on the explicit consent of the data subject, Metalofarense’s legitimate interest, and compliance with pre-contractual and legal obligations.
Data Retention Period
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or while legal obligations require its retention. After the applicable period, the data will be securely deleted. Retention periods based on processing purposes are as follows:
- Product sales or service provision: > Duration of the contractual relationship plus 20 years.
- Until the data subject objects.Communications and information sharing: > Até que o titular dos dados manifeste a sua oposição.
- Billing and accounting management: > 10 years.
- Debt recovery and legal claims: > Until debts are settled or disputes resolved.
- Recruitment and selection: > 5 years from the application submission date if the candidate is not selected.
- Contact requests: > Until the request is resolved.
- Other cases: While the professional relationship with Metalofarense exists.
Data Processing Method
Collected data will be processed manually.
Data Sharing
Personal data may be shared with:
- Service Providers: E.g., transport companies for product delivery.
- Authorities: When legally required, such as the Tax Authority. We ensure third parties comply with legal data protection requirements.
Data Subjects’ Rights
Data subjects may exercise their rights under data protection law at any time, including rights of access, rectification, erasure, restriction, objection, and data portability. Requests should be made via email to geral@metalofarense.pt or by registered letter to the address provided above, including identification and details of the request.
If data subjects believe their rights have been violated, they may lodge a complaint with the National Data Protection Commission, as provided by law.
Providing personal data is not legally or contractually required. Therefore, if users choose not to provide their data, they should refrain from subscribing to newsletters or requesting information via our website. Information about Metalofarense’s products or services can still be obtained through alternative means.
Metalofarense aims to respond to legitimate requests within one month. However, responses may take longer if the request is complex or multiple requests have been made. In such cases, Metalofarense will provide updates on the progress.
Security and Confidentiality
We adopt technical and organisational security measures to protect your data from unauthorised access, alteration, or loss. However, we remind users of the inherent risks of using the Internet and recommend adopting security practices, such as safeguarding login credentials and installing antivirus software.
Changes to Metalofarense’s Privacy Policy
Metalofarense may update this privacy policy periodically. Please review this page regularly to stay informed about any changes.